About Tracy Ong

With experience in various fields including customer service, the medical field, banking, teaching, mortgage loan processing, and administration, I have had exposure to multiple client-facing roles. I am familiar with working with clients of many backgrounds, life stages, and circumstances. Moreover, I am always ready and willing to do what clients need and will go out of my way to make sure they get the most exceptional and professional experience when they work with us.

I grew up in the East Bay, and I currently live in Castro Valley with my husband and son. People know me for my enthusiastic attitude, organization, productivity, and fervor for life and relationships. In my free time, I enjoy reading, watching the latest thrillers, cooking, trying new restaurants, spending time with family and friends, and having meaningful conversations about life.